Wayman Fire Protection, Inc.
    403 Meco Drive
    Wilmington, DE 19804
    1-888-4Wayman
    1-302-994-5757
     
     
     
 
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Updated: March 18, 2010
     
 
Client Survey
 
Thank you for being a valued customer!

We would like to have your feedback on your recent experience with Wayman Fire Protection, Inc. In an effort to continuously improve our services, we would appreciate you taking the time to fill out this short survey to help us better serve you.

 
Your Name:
   
Company Name:
   
Contact Phone Number:
   
Email Address:
   
Company Street Address:
(Needed to mail gift certificate)  
   
City:
   
State:
Zip:
   
1. What service did we perform at your property / facility?
     
  Inspection
  Alarm Service Call
  Sprinkler Service Call
  Alarm Install
  Sprinkler Install
  Emergency Service
  Sales Site Survey
   
2. How likely are you to recommend our services to a friend or colleague?
   
  Very Likely
  Somewhat Likely
  Neither Likely nor Unlikely
  Somewhat Unlikely
  Very Unlikely
     
3. Please rate your level of satisfaction with the technicians, sales representative
    or customer service staff.
     
  Very Satisfied
  Somewhat Satisfied
  Neither Satisfied nor Dissatisfied
  Somewhat Dissatisfied
  Very Dissatisfied
     
4. Additional Feedback:
  Staff showed up on time
  Staff was friendly, courteous, and dressed professionally
  Staff answered my questions
  Staff showed knowledge of the system
  Staff offered pertinent advice
     
5. Overall how would you rate our customer service?
     
 
     
6. If you have any additional comments about how we can improve your satisfaction
    with our services, please fill them in here.
     
 
 
7. If you have any questions or need further assistance please contact our Customer
    Service Representative.

Danielle Celano – Customer Relations
Office: (302) 994-5757 ext. 535
Direct dial: (302) 351-0675
Email: d.celano@waymanfireprotection.com

 
      
   
   
  Wayman SUCCESS
Wayman Fire Protection performs both small and large projects and serves a variety of clients. We offer a special guarantee to our inspection contract clients who are located within fifty miles of our office. We pledge to respond to emergencies within two hours or you will not be charged for the first two hours of service - GUARANTEED. (Clients located outside the fifty miles will receive the same guarantee with an increased response time.) This written guarantee is just part of the service we offer our clients who have chosen one of our many Wayman services.
 
 
Please don't hesitate to contact us if you have any questions. Thank you for your interest.
 
   
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